The experience economy is blurring the lines between hospitality and retail

This article was originally featured in Glossy on June 17, 2019

With the recent flurry of hotel openings by retailers, hospitality and retail are more integrated than ever. Equinox, Shinola, West Elm, Muji and, improbably, Taco Bell all now have hotels to their name. (Even more surprisingly, this is not Taco Bell’s first foray into hospitality.) Related …